Privacy Policy

When you place an order, create an account, or join our email list, we collect the information you give us: name, email address, shipping and billing address, phone number, and payment details. Payment details are processed by our payment providers and are never stored on our own servers.

We also automatically collect basic technical data such as your browser type, device, and the pages you view on our site, so we can keep the store working properly.

• To process, fulfill, and deliver your orders.
• To send order confirmations, shipping updates, and support responses.
• To send marketing emails when you have opted in (you can unsubscribe any time).
• To detect fraud and protect our customers and our business.
• To improve our products, pricing, and website experience.

We share information only with service providers who help us run the store — our e-commerce platform, payment processors, shipping carriers, and email tools — and only as needed to do their job. We do not sell your personal information.

We use cookies and similar technologies to keep items in your cart, remember your preferences, and understand how the site is used. You can block cookies in your browser settings, though parts of the store may stop working correctly.

We keep order records for as long as needed to fulfill orders and meet tax, accounting, and legal obligations [CONFIRM: retention period]. Marketing contacts are kept until you unsubscribe.

You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Email support@erafurniturellc.com and we will respond within a reasonable time.

ERA Furniture LLC — [CONFIRM: business mailing address].
Email: support@erafurniturellc.com